Save customers time.
Use an available store credit balance at supported checkouts instead of arranging a new external payment for every eligible purchase.
Store credit programme / Singapore
A little commitment.
More to look
forward to.
Extra value for your customers.
A reason to choose you again.
Give regulars a rewarding way to put a little value aside for their next visit. With Rewardly Store Credit, customers prepay a balance to spend with your business—and enjoy the extra rewards you choose to offer.
Their favourite products. Their preferred services. One balance with your brand.
View showcaseA fair exchange
A balance of commitment
and something extra.
A store credit programme works best when the value is easy to understand. Customers commit to shopping with you; you give them a reason to feel good about that choice.
- 01 / Choose
Start with a comfortable amount.
Offer a top-up option that fits the way your customers already buy. Make any bonus, eligibility and validity clear before they commit.
- 02 / Enjoy
Give a little more back.
Attach an appropriate reward to the purchase. Keep the promise relevant to your customers and sustainable for your business.
- 03 / Return
Let them choose what comes next.
Customers use their available balance for eligible products or services, rather than committing to the same item every time.
Available where customers already shop
Make buying store credit
part of the buying journey.
Let customers purchase through the selling channels you have enabled. There is no need to make a separate trip to the counter just to begin.
On their phone
QR ordering
Offer store credit through your enabled digital ordering experience, alongside the convenience customers already know.
Explore QR ordering ↗At their own paceSelf-ordering kiosk
Let customers buy store credit from an enabled kiosk as part of their self-service visit.
Explore self-ordering ↗With your teamPoint of sale
Give staff a way to introduce the programme and help customers choose a suitable package at the counter.
Explore Rewardly POS ↗Purchase and redemption availability depend on the channels and payment workflows enabled for your business.
Convenience that goes both ways
Less payment repetition.
More everyday value.
A prepaid balance makes the next purchase simpler to approach—and keeps the relationship with your brand going.
Reduce payment-fee exposure.
Fewer separate external payments may reduce processing costs, depending on your payment provider and fee structure. Top-ups may still incur fees; savings are not guaranteed.
Value without locking in the same order
The usual today.
Something different next time.
Store credit gives customers a balance to use with your business, with room to choose among eligible products and services.
For a café, that could mean a favourite drink on one visit and a different menu choice on the next. For a service business, it means a balance towards an eligible future appointment or purchase.
Unlike a package tied to a particular item, store credit puts the choice in the customer’s hands within your programme terms.
Store credit is value for use with your business—not unrestricted cash. Clearly explain participating outlets, eligible purchases, validity and refund terms.
Confidence behind the balance
Clear records.
Clear expectations.
Put the operating rules in place before your first top-up. Customers should understand what they bought, what they received and how they can use it.
Package and reward options
Create multiple store credit packages with configurable purchase rewards.
Real-time account updates
Confirm successful payments and update the customer’s account promptly.
Validity workflows
Configure rules, including freezing expired credits, for your programme.
Transaction records
Keep purchase and top-up logs so transactions can be traced.
A programme customers can feel good about
Make the next visit
worth committing to.
Let’s map out your top-up options, extra rewards, purchase channels and loyalty earning rules.
Good questions
A little more clarity.
What is a store credit programme?
Customers prepay a balance to spend on eligible products or services from your business. You can offer an extra reward for that commitment, with clear rules for purchasing and using the balance.
Can customers buy Rewardly Store Credit through QR ordering or a kiosk?
Yes, when those selling channels are enabled for your setup. Store credit purchases can be offered through supported QR ordering, self-ordering kiosk and POS journeys. Confirm the purchase and redemption workflows for each channel.
Can customers earn loyalty points when paying with store credit?
Yes. Eligible purchases paid with store credit can earn points under your configured loyalty rules. Decide whether the top-up, later purchase or both qualify, and clearly explain any exclusions.
Does store credit reduce payment fees?
It may reduce the number of separate external payment transactions. Actual savings depend on your provider, fee structure and transaction pattern. Top-ups may still attract processing fees, so this is not a promise of fee-free payments.
How is store credit different from a prepaid item package?
Store credit provides a balance for eligible purchases of the customer’s choice. An item-based prepaid package is tied to specified products or services, such as a set of meals or coffees.
Can I offer different top-up packages and rewards?
Yes. Offer packages suited to your customers, with an appropriate purchase reward. Keep the amount, benefit and terms easy to understand before payment.
Can customers use store credit like cash anywhere?
No. It is a payment balance for eligible purchases with your business under your programme terms, not unrestricted cash. Participating outlets, expiry and refund conditions should be stated clearly.
What should I decide before launching a store credit programme?
Agree the available packages, purchase rewards, enabled channels, eligible products and services, point-earning rules, validity and refund handling. Walk through the complete customer journey with your team before launch.