LoyaltyOS

Digital voucher programme / Singapore

Small welcome.
Big possibilities.

Powerful voucher flexibility for your most ambitious reward ideas.

Start with a simple welcome voucher or design a carefully considered journey that brings customers back. Rewardly helps Singapore businesses connect digital vouchers, stamp rewards and prepaid packages around the way their customers buy.

Rewardly illustration showing welcome, birthday and points-based digital vouchers
Rewardly product illustration. Offers and values shown are examples.

Built for ambitious programmes

Your reward idea.
A scheme built around it.

Digital vouchers do more than reduce a bill. Use them to introduce your brand, recognise a milestone or give a loyal customer a reason to choose you again.

01 / Value

Choose the benefit.

Shape a money-off, percentage-discount or selected-item reward around what matters to your customers.

02 / Conditions

Calibrate the offer.

Configure supported time, amount and product conditions so the offer fits the purchase you want to encourage.

03 / Occasion

Make it relevant.

Use automated welcome or birthday vouchers, with eligibility and timing agreed for your campaign.

04 / Redemption

Keep it controlled.

Serialised vouchers and real-time verification support controlled redemption across enabled selling channels.

Bring your campaign idea to a walkthrough. Confirm the supported rule combinations, issue conditions, redemption limits and enabled channels before launch.

Launch simply. Build thoughtfully.

A warm welcome.
A reason to return.

A new member does not need a complicated campaign to see value. Begin with an easy-to-understand welcome voucher, then design the next invitation around a real reason to visit again.

Make the first step easy.

Choose a benefit that is simple to explain and enjoyable to use. Let customers see what they receive and what, if anything, they need to purchase.

Give the next visit a purpose.

Plan an offer around a favourite product, a relevant occasion or a suitable return window. Give customers enough time and a worthwhile reason to act.

Protect the experience.

Keep qualifying purchases and redemption terms visible. A well-calibrated reward should feel like recognition, not an unexpected set of hurdles at checkout.

Super Simple welcome-voucher example in the customer app. The displayed offer is illustrative, not a current promotion.Enlarge image
Super Simple welcome-voucher example in the customer app. The displayed offer is illustrative, not a current promotion.
Rewardly digital stamp progress example. The stamp target and reward depend on the configured programme.Enlarge image
Rewardly digital stamp progress example. The stamp target and reward depend on the configured programme.

Advanced configuration. Everyday value.

Turn a completed stamp card
into the next visit.

Pair your voucher programme with digital stamps to build a practical customer journey: qualifying activity earns progress, a completed goal earns a voucher, and the voucher gives the customer a reason to return.

  1. Define the qualifying purchase.

    For example, a café could design a campaign around eligible drink purchases, with clear rules for collecting stamps.

  2. Connect the milestone to a reward.

    Choose the stamp target and the voucher customers receive when they reach it.

  3. Make the reward worth coming back for.

    Offer an eligible drink or treat on a future visit, with redemption terms your team can explain confidently.

Illustrative café journey, not a preset campaign or guaranteed result. Confirm stamp-award rules, voucher issuance, timing and redemption behaviour for your setup.

Make the next purchase a plan

Their favourite routine.
Booked in with your brand.

Give loyal customers a way to commit to future visits with prepaid meal or coffee voucher packages. They purchase an agreed package upfront and redeem its benefits over time under your published terms.

Meal vouchers

Make lunch a familiar choice.

Design a package around eligible meals for customers who already enjoy eating with you.

Coffee vouchers

Become part of the daily ritual.

Offer a package for regular coffee customers who want a convenient reason to keep coming back.

Prepaid packages bring the purchase decision forward. Keep the promise practical: define what is included, where it can be redeemed and how customers use each entitlement.

Set clear validity, exclusions, redemption and fulfilment terms before sale. Package quantities, pricing and benefits are merchant-specific; the screen shows a gift-voucher bundle, not a standard meal or coffee package.

Super Simple purchasable gift-voucher bundle example. Values and fulfilment terms are specific to this example.Enlarge image
Super Simple purchasable gift-voucher bundle example. Values and fulfilment terms are specific to this example.

Make the programme work in practice

Design the reward.
Deliver the promise.

Clear for customers

Show the benefit, qualifying conditions and redemption steps together. Make it easy to know what comes next.

Ready for your team

Walk through issuing and redeeming the voucher before launch. Test the stamp-linked or prepaid journey you plan to promote.

Worth reviewing

Review uptake, redemption and repeat visits alongside the cost of the offer. Refine the programme around what customers value.

From first offer to repeat visits

Bring your most
ambitious reward idea.

Let’s map the customer journey, the voucher rules and the practical steps that make it work for your business.

Plan your voucher programme

Good questions

A little more clarity.

What is a digital voucher programme?

A digital voucher programme gives customers an offer or entitlement they can redeem under defined conditions. It can support welcome offers, return-visit rewards, stamp-linked benefits and prepaid packages.

Can I start with a simple welcome voucher?

Yes. Start with a clear joining benefit and straightforward redemption terms. Rewardly supports automated welcome vouchers; agree the issue conditions and eligibility for your setup.

How flexible are Rewardly voucher rules?

Rewardly offers settings for time, amount and product conditions, helping businesses design different voucher schemes. Confirm supported combinations and redemption behaviour for the exact campaign you want to run.

Can digital vouchers encourage repeat visits?

Yes. Design an offer with a relevant benefit and a clear reason to return. Choose a realistic redemption window and transparent conditions, then review actual customer response rather than assuming a guaranteed uplift.

Can I combine vouchers with a digital stamp programme?

Yes. Pair stamps with vouchers so an agreed milestone leads to a reward. For example, eligible café purchases could build towards a drink voucher for a later visit. Confirm qualifying purchases, the stamp target and voucher issue and redemption rules before launch.

Can I sell prepaid meal or coffee voucher packages?

Yes. Design prepaid packages that customers purchase upfront and redeem over future visits. Define the included meals or drinks, entitlement quantity, validity, eligible locations and redemption terms for your package.

How is a prepaid package different from a welcome voucher?

A welcome voucher is a promotional benefit used to introduce a customer to your programme. A prepaid package is purchased in advance for specified future benefits. Their pricing, eligibility and redemption terms should be communicated separately.

How are digital voucher redemptions checked?

Rewardly describes serialised vouchers with real-time verification. Confirm the validation process, permitted channels and redemption controls for your campaign during setup.