One-time
Complete a purchase.
Create a one-time payment link for an individual transaction.
PaymentOS / Pay-by-Link
Keep the conversation.
Send the checkout.
Your customer doesn’t need to be at the counter to take the next step.
Send a RewardlyPay payment link directly to your customer and track the transaction with real-time updates.
View checkoutA clear handover
From an agreed purchase
to a confirmed payment.
Make each step easy for the customer to recognise and your team to follow.
- 01 / Send
Give the request context.
Explain what the payment covers, the amount due and the purchase reference before sharing the link.
- 02 / Pay
Let the customer review.
The customer opens the checkout, checks the details and uses an available payment option.
- 03 / Confirm
Check before fulfilment.
Match the successful payment in the merchant system to the purchase before releasing goods or services.
Recommended operating workflow. A sent link, opened checkout or customer screenshot is not proof of completed payment.
One purchase or an ongoing arrangement
Choose the link
that fits the relationship.
Agree the payment terms and customer authorisation before configuring a repeated-payment arrangement. Confirm link validity, reuse rules and available settings for your setup.
Make the request recognisable
A little context.
A clearer next step.
Suggested team wording—not a live payment link or an automated message template. Adapt it to the purchase and your fulfilment policy.
Keep payment-card details out of messages. Direct customers to the checkout, and make it easy to contact your team if anything looks unfamiliar.
More than collection
Let the next payment
continue the relationship.
Rewardly Pay-by-Link can connect successful payments with automated customer rewards.
Decide what you want the customer to experience after paying. Is the next step a welcome benefit, a reason to return, or an invitation to explore your membership programme?
Payment-linked rewards
Confirm programme eligibility and the reward rules before launch.
Explore GoShanon ↗Advanced checkout workflows
Explore credit top-up automation and one-click checkout, subject to setup and integration requirements.
Prepare your first payment journey
Agree the details.
Then send with confidence.
Bring a real purchase scenario to your RewardlyPay walkthrough.
Your payment request
Define the amount, purchase reference, recipient and delivery channel. Decide how your team handles an outdated or incorrect request.
Your commercial terms
Confirm enabled methods, fees, settlement timing, refunds and disputes. Do not assume terminal rates apply to payment links.
Your follow-through
Agree who checks the status, reconciles the payment and tells the customer what happens next.
From conversation to checkout
Make the next step
easy to take.
See how payment links fit your sales and customer-service workflow.
Good questions
A little more clarity.
How do I know a customer has paid?
Check the payment status in the merchant system and match the amount and reference to the purchase. Do not rely only on a customer screenshot or the fact that a link was opened.
Which payment methods and fees apply?
Ask RewardlyPay to confirm the methods enabled for your account and provide a payment-link quote. Include settlement timing, refunds and dispute charges in that discussion.
Can I send a link through our usual customer-service channel?
Discuss your intended channel and sending workflow during setup. Do not assume a native messaging integration or automated delivery is included for every channel.
Do links expire, and can I cancel or reuse them?
Confirm the controls available for the type of link you need. Agree a process for an incorrect amount, a changed order or a request that should no longer be paid.
Does opening a link authorise future charges?
Do not treat opening a link as consent to recurring payments. Explain the arrangement and obtain the required customer authorisation through the approved setup workflow.
Are rewards included with every payment link?
Confirm the loyalty programme, qualifying payments, customer identification and integration scope. Do not promise a reward until those rules are agreed and configured.