LoyaltyOS

Pre-paid package programme / Singapore

One package.
More ways
to enjoy it.

Sell the next visit.
Leave room for discovery.

Make a prepaid package as simple to buy as a product. Let customers choose from an assortment, share eligible redemptions with friends and enjoy a dining journey that goes beyond ordering the same thing again.

Easy to sell. Flexible to enjoy. A reason to come back together.

Animated Rewardly Pre-paid Package product showcaseView animation
Original Rewardly Pre-paid Package animation. Offers and examples shown are illustrative.

Part of your everyday selling

Sell a package.
Just like a product.

Bring prepaid packages into the channels your customers already use. Your team can introduce one at the counter, while self-service customers can choose one for themselves.

Enable the appropriate purchase and redemption workflows for each channel in your setup.

An assortment, not a repeated order

Let the package fit
their appetite.

A prepaid package does not have to mean one product, several times. Offer a defined assortment so customers can choose what appeals to them at each eligible redemption.

A little variety

The coffee explorer

Build a package around a selection of eligible drinks. A familiar favourite today, a different choice on the next visit.

A richer visit

The dining discovery

Curate eligible menu choices around your concept. Give regulars a reason to explore more of what makes your food distinctive.

Room to decide

The choose-as-you-go package

Sell the value of future visits without asking customers to decide every future order at the time of purchase.

Illustrative package concepts, not live offers. Define eligible items, redemption quantities, validity and any exclusions for your actual package.

Good experiences are better shared

One member’s package.
A friend’s first taste.

Allow customers to share eligible redemptions with friends. Turn the value they already enjoy into a personal introduction to your business.

A shared coffee or meal gives a new customer a reason to experience your brand. Pair that introduction with a clear invitation to join your membership programme, so the relationship can continue after the first redemption.

Customer-led sharing can reduce reliance on paid acquisition. Actual member conversion and acquisition cost depend on your offer, onboarding and campaign results—not a guaranteed lowest cost.

Connect your membership programme
  1. 01

    Make sharing part of the offer.

    State which redemptions can be shared and the conditions that apply.

  2. 02

    Give a friend a reason to try.

    Let the customer introduce your products through an eligible shared redemption.

  3. 03

    Invite the next relationship.

    Make membership signup part of a welcoming experience, with clear benefits and consent.

Connected to your stamp programme

A clear journey.
Freedom within it.

Combine prepaid packages with Rewardly’s Stamp Programme to give customers structure without removing choice.

Define the package’s eligible assortment and connect it to your stamp journey. Customers can choose what they really want within the programme, while the steps make progress easy to understand.

Keep the promise clear: what each step represents, which choices qualify and what happens when the journey is complete.

Explore digital stamps

Start familiar. Build further.

More than a bundle
of the same item.

Begin with a straightforward package, then bring in the rewards and programme options that fit your customers.

Bundle relevant benefits.

Combine eligible rewards, memberships, vouchers or store credits in a package.

Automate configured benefits.

Support issuance of store credit or membership upgrades according to the package setup.

Keep the next visit in view.

Use low-redemption-token reminders to help customers know when their package is running low.

Your menu. Their next experience.

Package the value.
Keep the possibilities open.

Let’s shape your assortment, selling channels, sharing rules and stamp journey into an offer customers want to use.

Plan your prepaid programme

Good questions

A little more clarity.

What is a prepaid package programme?

Customers buy a package upfront and redeem its included products, services or benefits later under the programme terms. A package can offer a choice from a defined assortment rather than repeated redemption of one item.

Can I sell prepaid packages through POS, QR ordering and self-ordering kiosks?

Yes. Sell packages through the product-selling journeys in your enabled Rewardly POS, QR ordering and self-ordering kiosk channels. Confirm purchase and redemption workflows for each channel before launch.

Can customers choose different products when redeeming a package?

Yes. Configure an eligible assortment so customers have a choice rather than being limited to one repeated product. Clearly state the included items, redemption quantities and exclusions.

Can customers share prepaid redemptions with friends?

Yes, for eligible redemptions under your configured sharing rules. This lets customers introduce friends to your business and creates an opportunity to invite those friends to become members. Confirm recipient eligibility and the sharing workflow during setup.

Does sharing guarantee new members at the lowest acquisition cost?

No specific conversion rate or acquisition cost is guaranteed. Customer-led sharing can introduce new people with less reliance on paid advertising, but results depend on the offer, member onboarding and customer response.

How does a prepaid package work with the Stamp Programme?

Connect the package to a stamp journey while allowing customers to choose from eligible products. Define what each step represents and confirm how purchase, redemption and stamp progress work together in your setup.

How is a prepaid package different from store credit?

A prepaid package provides specified entitlements, which may include a choice from an eligible assortment. Store credit provides a monetary balance towards eligible purchases. Package design determines which benefits are included.

What should I decide before launching a package?

Set the price, included benefits, assortment, redemption quantities, validity, participating channels, sharing rules and stamp relationship. Make the terms clear and test the customer and staff journeys before launch.