Rewardly ProfitOS / The connected platform

One connected platform.
Every side of your F&B business.

Turn ordering, payments, kitchen operations and customer rewards into a service journey that works together.

From the first order to the next visit, build around the way your restaurant, café or food business actually runs.

Connected restaurant with counter POS, self-ordering kiosks, QR table ordering, kitchen display and pickup and delivery areas
One service journey. Multiple ways to order, prepare and collect.

01 / Grow sales

Meet customers
where they want to order.

A busy counter, a relaxed table or a quick takeaway: give each customer an ordering experience that fits the moment.

Plan beyond the counter.

Bring your takeaway, delivery and outlet requirements into the same discussion. Map channel-specific menus, prices, availability and fulfilment workflows, and confirm the integrations your rollout needs.

Customer viewing a Pepper Lunch branded membership, voucher and stamp experience on a phone
A branded member experience, illustrated with Pepper Lunch.

02 / Bring customers back

Make the next visit
worth looking forward to.

LoyaltyOS connects the purchase with a reason to return. Start with an easy-to-understand benefit, then deepen the relationship.

Welcome a new relationship.

Use membership, welcome vouchers and referral rewards to give new customers a meaningful first step.

Explore membership ↗

Reward more than spending.

Design points, stamps and feedback programmes around the experiences and behaviours that matter to your brand.

Explore digital stamps ↗

Give regulars more choice.

Offer vouchers, store credit or prepaid packages that fit how customers like to enjoy your food and drinks.

Explore LoyaltyOS ↗

03 / Simplify operations

Keep the whole team
on the same order.

A good guest experience depends on what happens between checkout and handover. Make each team’s next action clear.

  1. 01 / Receive

    Capture the details.

    Keep products, quantities and modifiers visible so preparation starts with the customer’s choices.

  2. 02 / Route

    Send it to the right station.

    Separate product categories: drinks to the beverage KDS, food to the kitchen KDS.

  3. 03 / Prepare

    Keep service moving.

    Use order timers and item status to follow progress. An expedite checklist helps the service team check the handover.

  4. 04 / Collect

    Make readiness visible.

    Connect preparation with queue and collection displays, so customers know when their order is ready.

Keep the menu grounded in what you can serve.

Bring menu availability and stock checks into daily operations. Review ingredient quantities, low-stock indicators and adjustments as part of the workflow—not only when something runs out.

04 / Understand the business

See the day’s activity.
Decide what happens next.

Bring sales reporting into a regular management conversation, from the service floor to the business owner.

Rewardly sales reporting: review sales trends and totals in the admin portal.View screen ↗
Rewardly sales reporting: review sales trends and totals in the admin portal.

Actual Rewardly reporting screen. Orchard & Co. is a fictional name replacing the merchant identifier. Report values and controls are unchanged; the figures are not a performance forecast.

For operations

Review trading patterns and ask where the team needs support. Connect the numbers with what staff experienced during service.

For finance

Review the available transaction detail and agree the reconciliation and export workflow your business needs.

For owners

Use a consistent view of performance to frame decisions about menus, campaigns and the next stage of growth.

Explore reporting screens ↗

Start with a real service scenario

Connect what you need.
Build from there.

You do not have to begin with every module. Start with the part of your business that needs attention, then agree a practical rollout.

Bring your menu, devices, payment requirements and busiest order to a walkthrough. Include membership, stock and multi-outlet needs so the setup has room for your next step.

Good questions

A little more clarity.

How is the platform different from the POS?

The POS is the counter ordering and checkout tool. The platform overview shows how POS can work alongside QR ordering, kiosks, kitchen displays, payments, loyalty and inventory. Visit the POS page for the detailed cashier workflow and hardware discussion.

Do I need every Rewardly module?

No. Start with the workflows your business needs and confirm the included modules, optional services and hardware in your quotation. The overview illustrates connected capabilities, not a promise that every product is included in every plan.

Can I use this for takeaway and delivery as well as dine-in?

Discuss each ordering channel during your walkthrough, including its menu, pricing, availability and fulfilment process. Confirm the specific delivery integrations and configuration supported for your business before rollout.

Can the kitchen and service team have different views?

Yes. Explore category-based KDS routing, the expedite checklist for service staff and the customer-facing collection display. The team can demonstrate the configuration for your stations and service model.

Where should I start if I am replacing an existing system?

Bring your menu, outlet setup, devices, current customer programmes and reporting requirements. Agree what needs to move, what can be retained and how the team will practise the new workflow before launch.