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What No One Tells You About Running an F&B Business

Writer's picture: Kelvin LowKelvin Low

Updated: Dec 27, 2024

Rewardly POS Kit is the all-in-one starter kit for any business to start selling and collect payment with our recommended suite of hardware.ing

Get the "Hard" out of POS "Hardware"


"I've invested heavily in my POS hardware, so I'm committed to using it."While POS hardware can be pricey, cutting-edge technology like Rewardly has dramatically transformed the CAPEX landscape.


Just a few years ago, your POS setup would include a tablet for sales entry by the cashier, a receipt printer for customer receipts, and a cash drawer for cash storage. The POS software was tailored to run on specific tablets that were compatible only with certain receipt printer brands, pushing hardware costs over a thousand dollars. And that's not even counting the payment hardware, which adds another hefty thousand to the bill.

Rewardly Tab offers a 10" wide viewing area together with high performance processor and SoftPOS capability for the merchant to sell and collect payment.

Introducing the Rewardly POS Kit, an all-in-one hardware solution for businesses to sell anywhere and process payments with just one tablet, offering a secure, rapid, and portable experience! The Rewardly POS tablet, powered by an Octa-core CPU and 4GB RAM, fully meets Softpos requirements, enabling your business to accept card payments, QR code payments, and more. Its high-capacity battery ensures continuous selling for up to 7 hours!


Rewardly Stand allows the Rewardly Tab to mount, secure, and swivel 180 degrees for optimum customer shopping experience.

The Rewardly POS Kit is crafted for mobility and tabletop cashier points, boasting a stunning minimalist design without sacrificing performance or functionality. The Rewardly POS tablet is designed to be mounted on a secure stand with a 180-degree swivel, allowing customers to tap and pay quickly.




Robust selling methods across all channels


These days, the F&B world needs to tap into as many selling channels as possible. It's not just about making money anymore; it's also about building your brand and getting noticed. Check out the selling channels that the Rewardly platform can open up for F&B businesses.


In-person selling

Most businesses start by setting up a shop, hiring a cashier, and selling over the counter. In-person sales connect with customers. The Rewardly POS Kit has everything you need to sell face-to-face, including order-taking, loyalty programs, payment options, and even printing receipts for those who want them.


Test Drive Rewardly POS Below



Online QR code ordering

Tech-savvy customers love ordering via QR codes. It's super convenient for people on the go to order ahead from their favorite spots and pick up their food when they arrive. This is a popular method for F&B places in the CBD area. Rewardly QR ordering links up with the Rewardly POS for easy order management and fulfillment. Plus, with features that boost membership loyalty, some well-known cafes use Rewardly to take advance orders or sell store credit to regulars, helping to increase return rates and revenue.


Test Drive Rewardly Ordering Below


Rewardly Kiosk hardware offers all-in-one functions from order taking to payment with cost-effective hardware.

Self-ordering Kiosk

Some folks prefer ordering from kiosks with big screens. These are often found in casual dining spots and help take the load off cashiers. This extra ordering option is a hit with customers. Rewardly Kiosk is a simple add-on to Rewardly's ordering channels, offering a cost-effective and complete solution for any business. We provide Rewardly Kiosk hardware, which includes large-screen tablets, a built-in printer, and integrated payment options, making it easy to set up.


Food delivery platform

Merchants can also use Rewardly DeliveryOS to handle orders and deliveries with their fleet or through integrated platforms like GrabFood. It's synced with Rewardly POS and automatically alerts the merchant via POS when new orders come in from GrabFood or Rewardly QR ordering.


Test Drive Rewardly Kiosk Below



Boost customer returns with Rewardly Loyalty


As the F&B scene gets more competitive, businesses must step up their game to keep customers returning and boost their earnings. That's why Rewardly started with a CRM loyalty system before adding other features. Many merchants understand the importance of engaging with customers, but pulling off is not always easy. Successful brands with loyal followings usually begin their journeys earlier and go through lots of trial and error to get it right. We've made it super easy for Rewardly merchants with a straightforward framework below,


Customer Acquisition
Rewardly LoyaltyOS offers highly automated welcome voucher to help your business acquire customers fast and accurately without costly operation.s

New merchants can kick things off with our proven acquisition tools like the Voucher program, Cashback, and our managed marketing service, Rewardly World. The merchants can effortlessly gain up to 10,000 new members with these solutions within a month.


Customer Retention

Customers will keep coming back once they experience the perks of membership. Our retention strategy encourages members to earn points and redeem benefits through point systems or milestone systems like digital stamps. Rewardly offers digital stamps that connect to POS systems for real-time updates, making the whole process smooth and fun for cashiers and members.


Upselling and Advocacy

Successful businesses thrive on repeat customers and the advocacy of happy patrons. This only happens if a brand consistently maintains high product and service standards and stays engaged with customers. While many businesses can handle the first part, encouraging advocacy can be tricky and costly. Rewardly offers a few programs to address this need and automate the process for sustainability. With our referral program, merchants can reward loyal customers for spreading the word and offer more rewards as their advocacy grows. Rewardly's feedback system lets customers share their thoughts, helping merchants improve and keep their products and services up to consumer expectations.





Your reliable solution partner


With all the awesome tools out there to boost your business and brand, it's super important to have a go-to expert who knows their stuff and can offer tech support. As you dive into digital transformation, Rewardly is one of the few companies that can offer a full range of services, whether you're just starting out or ready to grow.


Expert Knowledge and Support

Our experienced local team is here to help with things like setting up menus and optimizing workflows, with proven success stories from many local F&B brands. We provide advice on best practices and niche opportunities that Rewardly's solutions can offer, along with a deep understanding of the F&B business. This gives some of our clients a leading edge to try out unique approaches that can boost productivity or enhance customer experiences.


Strong Engineering and Tech Skills

Engineering is in Rewardly's DNA and culture. From our founders to our dedicated engineering team, we keep pushing the "innovation with strong business" value and the "Kaizen" philosophy to enhance the Rewardly platform. Our unique value proposition and effective self-correction framework help resolve technical issues and minimize disruptions for our clients.


Client Success with Solid Systems

No two businesses are the same, and each has its unique offerings and brand messages. We encourage our clients to embrace their uniqueness and work with them to create workflows that are just right for them. Rewardly PRO offers customized solutions that are 10x faster and half the price. We know it works because we use the same technology and methods to serve our clients.


Shopping Mall GTO ready

Rewardly is ready to operate in any shopping mall that requires GTO sales reporting. So you do not have to worry about tedious manual reports and inflated GTO rental calculated based on estimation. The best part of this? It is FREE for the first year.


LHDN e-Invois Ready for Malaysia Business (Ready on 31 Jan 2025)

From 1 Jan 2025 and cut off by 31 Jul 2025, Malaysian business entities must submit the sales transaction data via the e-Invois network. We are preparing it, and it will be ready by 31 Jan 2025. You can enjoy the best-in-class POS solutions and comply with tax regulations.





Start with a Solution Demo


Digital transformation is crucial for businesses starting in 2024. We're here to help our merchants succeed, offering FREE demos and consultations to get them started on the right path.



 




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